Terms & Conditions

Terms & Conditions

The webpage santosuntours.com belongs to our company Sun Tours residing at Kamari, 84700 Santorini Greece, which fully complies with all laws regarding personal data protection, giving priority to collection, processing and protection of personal data of users of their services. Our aim is to fully safeguard the users’ personal data and with transparency, by using all technical means of protection but also intercorporate regulations regarding our overall operation in this sector.

What kind of information we collect

We collect data to provide you with the highest quality of services, and to ensure that transaction(s) between us are carried out smoothly and without interruption. In your personal data, information is collected, such as:

  • Name and surname
  • E-mail
  • Home and/or mobile phone number

 

How we use information

We use your personal data, exclusively for your benefit, to serve your requests, such as:

  • Your messages via the webpage’s contact form
  • Your messages via email
  • Customization of your experience on the webpage
  • Providing advertisements or other content in accordance with your preferences
  • Identification of problems or dangers regarding safety, errors or required improvements
  • Detection and aversion of electronic bugging, exploitation, fraud and embezzlement of our systems

 

How we share your personal data

Data that concerns you is maintained in an electronic database in a safe environment, and it is protected by a central firewall for DDOS attacks and individual software firewalls, and at the same time data is coded by using SSL protocol.      We may share your personal data with cooperating companies within the context of completing our legal contracts and/or with companies within our corporation or our subsidiaries, and/or with third parties and with other reliable service providers with whom we work with to provide services on your account, such as:

  • Processing payments via credit card (in a safe environment, banking e-commerce, PayPal)
  • Execution of our Services analysis
  • Communication with you, for example via email or to send a survey
  • Relationship management with customers

 

We share your personal data only when necessary for a third party to provide services as required or as needed for you or to you. These third parties (and any subcontractors) are subject to strict terms and conditions regarding data processing, and using, sharing or maintaining your personal data by them for any other reason aside from the work assigned to them (or without your consent) is prohibited. In general, third party providers recruited by us will collect, use and reveal your data to the extent necessary to carry out the services they provide us.

Your rights and how you can exercise them

At any given time and unconditionally you have the following rights:
1. The right of objection or partial callback of your consent, in other words, to update the preferences of your registration regarding receipt of communication material or advertisements (i.e. I do not wish to receive updates via e-mail)
2. The right of deletion or total callback of your consent, in other words, to exclude yourself and your personal information regarding receipt of communication material or advertisements.
3. The right of portability, in other words, to give us a simple and clear “order” to transport, on your behalf and in your name, the whole of your personal data kept on our file to the file of another named company

At any given time you may deactivate your account by visiting the preferences page in your profile.

If you submit a request for deletion of your personal data, and this data is vital for the products or services you have bought, we will respond to the request only to the extent where your data is no longer necessary for any Services that will be bought or are necessary for legal business purposes of our company or for our compliance with legal or conventional requirements regarding file-keeping.

We provide access to webpage users to ensure complete transparency in regards to maintaining saved personal data, but also to give them the right to manage and delete same whenever desired.

In any case you may contact us as per below and request any information regarding your personal data.
Phone Number: +30 22860 32002
Email: info@santosuntours.com

Our company’s Data Protection Manager will respond promptly, providing you access to any information required.

Contact Forms

The webpage uses various contact forms that collect information required by the company for processing your requests. Your information is sent only after you have consented, and only then, and before the submission of each form, the webpage prompts you to accept the terms. 

Tracking

In order to track visitors on the webpage, tracking codes for various information regarding third party services are used, such as Google Analytics, Facebook etc. This information does not contain personal data of the users and is collected from above-mentioned services for various reasons, such as statistics regarding visitors traffic on the webpage, advertisement efficiency, promotion of advert

For optimal navigation on the webpage, the cookies technique is implemented. Cookies are small document files that are saved to your computer and contain various preferences in accordance with the operation of our webpage. Sensitive personal data is never saved or processed via cookies. Upon opening the webpage, you consent to the use of cookies, by replying to the relevant notification that pops up at the bottom of the screen. You can deactivate the save of cookies via the browser or you can delete those already existing. Please refer to instructions of individual browsers to be guided on how cookies are deactivated. In this case, there is a possibility that some parts of the webpage may not be operative.

Booking

Participants are responsible for providing accurate personal information during the booking process. If you or any member of your party have any disability, reduced mobility or medical problems, it is extremely important to mention them in your booking in order to best facilitate your travel.

Sun Tours advise our Clients to travel in good physical conditions. Health and safety conditions in Greece may differ from those existing in other parts of the World. Therefore, participants shall at all times care about their own safety in public areas and adapt themselves to the existing local weather conditions (e.g. high temperatures, slippery slopes etc.). Participants acknowledge and agree that act at their own risk and that Sun Tours cannot be held accountable for any safety accidents or incidents. A comprehensive personal insurance package is strongly recommended to all our Clients.

 Sun Tours will undertake all reasonable efforts to execute the arrangement as booked. Sun Tours reserves, however, the right to alter, cancel, substitute or postpone the arrangement in case of force majeure. Minor changes to your booking can be made and we shall inform you as soon as possible.

COOKIES POLICY

For optimal navigation on the webpage, the cookies technique is implemented. Cookies are small document files that are saved to your computer and contain various preferences in accordance with the operation of our webpage. Sensitive personal data is never saved or processed via cookies. Upon opening the webpage, you consent to the use of cookies, by replying to the relevant notification that pops up at the bottom of the screen.You can deactivate the save of cookies via the browser or you can delete those already existing. Please refer to instructions of individual browsers to be guided on how cookies are deactivated. In this case, there is a possibility that some parts of the webpage may not be operative.

FB Instagram
  1. Book your transfer at Santorini. Transfers - Tours - Santorini Airport - Santorini Port - Thera Greece
  2. Santorini Tours to ANCIENT THERA, VLYCHADA BEACH, RED BEACH AKROTIRI and more Transfers - Tours - Santorini Airport - Santorini Port - Thera Greece
  3. Santorini Tours & Transfers Transfers - Tours - Santorini Airport - Santorini Port - Thera Greece